SUPPORT
FREQUENTLY ASKED QUESTIONS
You can contact a support representative at any time.
TECHNICAL INQUIRIES
You can fill in the contact form to quickly reach Viewired's support representatives. Expect them to get back to you within 24-48 hours.
Yes. iOS, Android, desktops and laptops all have access to the same books, music, and audiobooks. Our content is very dynamic!
Yes, the device you're using to read this answer will work just fine. All devices with a web browser will work on Viewired. So feel free to try using your laptop, smartphone, tablet or even a modern e-reader.
Yes, we probably do. You can always try, and if it does not work, switch to the latest version of one of these: Google Chrome, Firefox, Safari, Opera, or Internet Explorer, on one of the following operating systems: Windows, Mac OS, iOS, Android, Windows Phone, and Linux.
Of course! Contact our technical support and they will help you as soon as they can - usually in 24 hours. A more detailed description of your problem will get a faster response.
Start by installing Adobe Digital Editions. Download now. If you need further help, contact our support staff using the form.
It's possible that you need to contact support. Call 1-877-252-9706 or email support@viewired.com them and they will get back to you with a solution within 48 hours.
BILLING AND MEMBERSHIP
To cancel your subscription, call support toll-free at 1-877-252-9706. Alternatively, you can fill in the online cancellation form by Clicking Here.
We sent you a confirmation email when the request to cancel went through. It might be in your spam folder. If not, contact our support 1-877-252-9706 to speak with a representative.
Cancelling is easy and can be done at any time. All charges will stop at once and you can keep using the service for the term you've already paid for.
You're eligible for a refund if:
A ) There was fraud involved, you experienced issues with our platform, or if we billed you by accident.
B ) If Viewired's service does not live up to your expectations you might get a refund.
For more help, kindly call our toll-free support number 1-877-252-9706. * Our Terms of Service contain the full refund policy. Please refer to that for the complete policy.
Processing Refunds:
Your email on file will receive a confirmation message once the refund has been processed. Please allow up to a week for the refund to reach your account. You can always call our toll-free support number to find out more.
A ) There was fraud involved, you experienced issues with our platform, or if we billed you by accident.
B ) If Viewired's service does not live up to your expectations you might get a refund.
For more help, kindly call our toll-free support number 1-877-252-9706. * Our Terms of Service contain the full refund policy. Please refer to that for the complete policy.
Processing Refunds:
Your email on file will receive a confirmation message once the refund has been processed. Please allow up to a week for the refund to reach your account. You can always call our toll-free support number to find out more.
Content is added on a regular basis. There is zero chance of running out of content to consume on Viewired.
Let requests@viewired.com know what you're missing and they will make it appear ASAP.
Write a heartfelt message to requests@viewired.com and they will do their best to source it for you!
HAVE QUESTIONS OR COMMENTS?
Contact our live representatives
1-877-252-9706
Viewired
Tifton s.r.o.
Dienzenhoferovy sady 1112/3
Smichov, 150 00 Prague 5
Czech Republic
Corporate Registration #065 50 631
Copyright Viewired 2018. All rights reserved.
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